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PERM occupation, SOC 11-1021, #146 of 1,410 by filings

General and Operations Managers

Biggest sponsor
AIRBNB, INC. · 1% of its filings
Busiest state
CA · 20% of its filings
Major group
Management · SOC 11

Weighing an offer for this job?

Where it falls among certified offers, and the four wage levels DOL sets for it by area.

Median wage

$110,406

all PERM $103,272

Filings

335

#146 of 1,410

Approval

88.9%

field 96.8%

Median days

393

84 faster than the field

What it pays

Where its median offer sits among every occupation, then the whole ladder of certified offers by year and by state.

Position in the field 535 occupations with 30+ decided

Median offered wage

$110,406above 74%

$18k $500k

Approval rate

88.9%ahead of 12%

49% 100%

Median days to decision

393 daysahead of 75%

323d 536d
Each bar counts occupations at that value. More
Each bar counts occupations at that value. PERM runs two labour markets through one process, which is why the wage axis is two humps rather than a bell. The line marks this one.
DOL PERM disclosure files

Who files it

The sponsors and firms with the most PERM filings under this code, the places the work sits, and who the workers were.

Sponsors filing it

  1. AIRBNB, INC. 3 filings
  2. CUMMINS INC. 3 filings
  3. SERVICENOW, INC. 3 filings
  4. ALTEN TECHNOLOGY USA, INC. 2 filings
  5. CHEWY, INC. DBA CHEWY.COM 2 filings
  6. D3 LLC 2 filings
How this is counted

Firms filing it

  1. Fragomen, Del Rey, Bernsen Loewy, LLP 31 filings · 87.1% approved
  2. Berry Appleman Leiden LLP 9 filings
  3. Elizabeth Reed Law Firm PLLC 5 filings
  4. Jackson Lewis PC 5 filings
  5. Berardi Immigration Law 4 filings
  6. Dentons Cohen Grigsby P.C. 4 filings
How this is counted

Where the jobs are

  • California 66
  • Florida 57
  • Texas 51
  • New York 28
  • New Jersey 14
  • Georgia 12
How this is counted

Where the work is

  • New York, NY 21
  • Miami, FL 18
  • Houston, TX 17
  • San Francisco, CA 6
  • Atlanta, GA 5
  • Laredo, TX 5
How this is counted

Who filled these jobs, FY2016 to FY2023

From DOL's old form; the form in use since mid-2023 doesn't carry them. Top six of each.

Country of citizenship

  • India 439
  • Canada 362
  • South Korea 244
  • United Kingdom 243
  • Mexico 180
  • China 165

Worker's education

  • Bachelor's 1,463
  • Master's 1,208
  • None 511
  • High School 166
  • Other 139
  • Associate's 87

Visa held when filed

  • H-1B 1,199
  • E-2 569
  • L-1 393
  • F-1 204
  • TN 153
  • NOT IN USA 135

Schools

  • COLUMBIA UNIVERSITY 20
  • UNIVERSIDAD METROPOLITANA 18
  • UNIVERSITY OF TORONTO 18
  • HARVARD UNIVERSITY 16
  • STANFORD UNIVERSITY 16
  • UNIVERSITY OF PENNSYLVANIA 13

Fields of study

  • BUSINESS ADMINISTRATION 808
  • ECONOMICS 70
  • INDUSTRIAL ENGINEERING 68
  • MECHANICAL ENGINEERING 65
  • MANAGEMENT 63
  • ACCOUNTING 37

The job itself

What O*NET says the work is, what the market pays it by BLS's survey, its outlook, and DOL's wage levels year by year.

What the job pays outside PERM BLS May 2025, DOL wage year 2026-27
  • United States
    3,503,020 jobs
  • New York-Newark-Jersey City, NY-NJ
    New York
  • Miami-Fort Lauderdale-West Palm Beach, FL
    Miami
  • Houston-Pasadena-The Woodlands, TX
    Houston
  • San Francisco-Oakland-Fremont, CA
    San Francisco
  • Atlanta-Sandy Springs-Roswell, GA
    Atlanta
$100k$200k$300k
  • middle half of pay (BLS)
  • median
  • 10th to 90th percentile
  • DOL's Levels I to IV, left to right
  • median PERM offer
Market pay and DOL wage levels, by area
Area BLS median Level I Level II Level III Level IV
United States $105,770
New York-Newark-Jersey City, NY-NJ $157,000 $81,411 $135,034 $188,677 $242,299
Miami-Fort Lauderdale-West Palm Beach, FL $105,640 $57,595 $94,224 $130,874 $167,502
Houston-Pasadena-The Woodlands, TX $119,600 $59,446 $102,669 $145,891 $189,114
San Francisco-Oakland-Fremont, CA $149,990 $80,933 $128,835 $176,758 $224,661
Atlanta-Sandy Springs-Roswell, GA $111,410 $61,630 $101,400 $141,170 $180,939
How these figures fit together
The block is the middle half of what employers report paying everyone in this job, citizen or not; the ticks under it are DOL's four prevailing wage levels for that metro, the floors a PERM or H-1B offer is held to. More
The block is the middle half of what employers report paying everyone in this job, citizen or not; the ticks under it are DOL's four prevailing wage levels for that metro, the floors a PERM or H-1B offer is held to. The marker on the national line is the median PERM offer above.
BLS Occupational Employment and Wage Statistics; DOL OFLC wage tables

DOL's levels for this job in New York-Newark-Jersey City, NY-NJ, year by year

Each July DOL resets the four levels from BLS's newest survey. A determination keeps the figures of the year it was issued in.

DOL wage levels by wage year, New York-Newark-Jersey City, NY-NJ
Wage year Level I Level II Level III Level IV
2026-27 $81,411 $135,034 $188,677 $242,299
2025-26 $77,293 $131,934 $186,597 $241,238
2024-25 $76,128 $128,544 $180,981 $233,397
2023-24 $72,779 $123,302 $173,826 $224,349
2022-23 $70,491 $114,629 $158,787 $202,925
2021-22 $75,733 $124,051 $172,370 $220,688

Every area and both wage tables in the wage-level tool.

What the job is

Plan, direct, or coordinate the operations of public or private sector organizations, overseeing multiple departments or locations. Duties and responsibilities include formulating policies, managing daily operations, and planning the use of materials and human resources, but are too diverse and general in nature to be classified in any one functional area of management or administration, such as personnel, purchasing, or administrative services. Usually manage through subordinate supervisors. Excludes First-Line Supervisors.

Preparation
Considerable Preparation Needed
O*NET Job Zone 4
DOL's education basis
Bachelor's degree
Wage year 2026-27, on DOL's Appendix A list
Jobs, 2025 to 2035
+5.0%
About 285,000 openings a year (BLS)
Typical entry
Bachelor's degree
5 years or more of related work (BLS)

Bright Outlook O*NET OnLine lists this job for rapid growth and numerous job openings.

The work, most important first

  1. Review financial statements, sales or activity reports, or other performance data to measure productivity or goal achievement or to identify areas needing cost reduction or program improvement.
  2. Direct and coordinate activities of businesses or departments concerned with the production, pricing, sales, or distribution of products.
  3. Direct administrative activities directly related to making products or providing services.
  4. Prepare staff work schedules and assign specific duties.
  5. Direct or coordinate financial or budget activities to fund operations, maximize investments, or increase efficiency.
  6. Plan or direct activities, such as sales promotions, that require coordination with other department managers.

The education workers in it report

  1. Less than a High School Diploma

    10%
  2. High School Diploma or the equivalent (such as a GED)

    29%
  3. Post-Secondary Certificate

    6%
  4. Some College Courses

    22%
  5. Associate's Degree or other 2-year degree

    6%
  6. Bachelor's Degree

    27%

Titles people use for it

General Manager (GM), Operations Director, Operations Manager, Store Manager, Business Manager, Center Manager, Department Manager, District Manager.

Related jobs: Chief Executives, Administrative Services Managers, Industrial Production Managers, First-Line Supervisors of Non-Retail Sales Workers, Facilities Managers, Transportation, Storage, and Distribution Managers.

This section includes information from the O*NET 31.0 Database and O*NET OnLine by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA), used under the CC BY 4.0 license. O*NET® is a trademark of USDOL/ETA. PERM Tracker has modified some of this information (the shares are rounded and only the top tasks are shown); what changed. USDOL/ETA has not approved, endorsed, or tested these modifications.

Against other jobs

Where this sits in the ranking

Ranked 146 of 1,410 by volume: 145 filed at least as many filings, and 1,264 filed no more.

Just above
Coaches and Scouts 335 filings

Other management roles

Occupations sharing this one's SOC major group, which is carried in the first two digits of the code. More

Occupations sharing this one's SOC major group, which is carried in the first two digits of the code. Wages inside a group still swing hard, because the group holds every seniority level and every metro.

The same job on H-1B

10,717 certified H-1B labor condition applications for this occupation since FY2020, offering a median of $128,544 a year; the middle half ran $86,000 to $180,114. By state and year in the salary explorer.

Notes on these numbers

Reading the wage

A floor, not a salary survey: every level and metro mixed. DOL's four wage levels for this job, by area.

What the median is

What these numbers don't say

4 notes
The code is the identity
This one is SOC 11-1021. Two SOC codes can carry the same job title, so a title that looks duplicated on the ranking is two different occupations. Match on the code when you're checking a specific filing.
A median isn’t an offer
It's the middle of all 335 wages committed to for this occupation across the country, entry level and principal alike. The same role's medians swing hard by worksite, which the state map shows directly.
Approval isn’t about the occupation
The denial rate moves with what happened in the filing rather than with the job title, so nothing here is a property of General and Operations Managers. The measured factors are on the denial risk page, published as separate rates.
Nothing here is pending
All 335 counted here carry a decision date, because every case in DOL's disclosure files does, so a case still waiting is in none of them. The largest filer of this occupation is AIRBNB, INC.. Where the queue stands today is on the processing times page.

The window these figures cover: DOL's PERM disclosure files for fiscal years 2024 to 2026, through the third quarter of 2026, 373,939 decided cases. Nothing pending is counted here. How each figure is built

Weighing an offer?

Compare it against this median, then check the state map, where the same occupation's medians swing hard by worksite.

Setting one?

All 1,410 occupations sort together on the wages page, and denial rates show how outcome moves with the offered wage.

Filings newer than DOL's last published file can't be attributed to this occupation until DOL publishes them. The live list on the case search page carries them by employer.

Case data: DOL quarterly disclosure files (flag.dol.gov) · data through Jun 30, 2026 · quarterly

Employers and firms: Derived from DOL's disclosure files · data through Jun 30, 2026 · rebuilt with each quarterly load

O*NET occupation data: O*NET Database, USDOL/ETA (onetcenter.org) · data through Aug 16, 2026 · twice a year

BLS market pay: BLS Occupational Employment and Wage Statistics (bls.gov) · data through May 31, 2025 · yearly, each spring

BLS employment projections: BLS Employment Projections (bls.gov) · data through Dec 31, 2025 · yearly, each autumn

DOL wage tables: DOL OFLC wage data downloads (flag.dol.gov) · data through Jul 1, 2026 · yearly, each july

What each source includes
Cite this page

Waiting on a PERM case?

  • When it'll likely be decided
  • An email when DOL moves it

It's on your ETA-9089 receipt. It goes into the page's address, so you can bookmark the result.

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