Terms of service

By accessing or using PERM Tracker ("the Service"), operated by PERM Tracker LLC ("we", "us", "our"), you agree to be bound by these Terms of Service ("Terms"). If you don’t agree to these Terms, please don’t use the Service.

These Terms constitute a legally binding agreement between you and PERM Tracker LLC regarding your use of the Service.

PERM Tracker is a website with two parts:

• Public lookups and data. Anyone, with or without an account, may look up PERM, prevailing wage, LCA, H-2A, H-2B and CW-1 case numbers; view data published by the Department of Labor (DOL), U.S. Citizenship and Immigration Services (USCIS) and the Department of State, and figures derived from it; read estimates; and subscribe to email alerts.
• Case management. Account holders, such as immigration attorneys, paralegals and HR teams, may track PERM cases, with deadlines computed from the dates they enter, reminders, calendar and timeline views, calendar sync, data import and export, and an AI assistant.

The Service is currently offered free of charge, though we reserve the right to introduce fees or subscription plans in the future.

Registration

To use the Service, you must create an account by providing accurate and complete information. You may register using email/password or Google OAuth.

Eligibility

You must be at least 18 years old and able to form a legally binding contract to use the Service. By creating an account, you represent that you meet these requirements and that the information you provide is accurate.

Account Security

• You’re responsible for maintaining the confidentiality of your account credentials
• You’re responsible for all activities that occur under your account
• You must notify us immediately of any unauthorized use of your account
• You may not share your account with others or create multiple accounts

Account Termination

You may delete your account at any time from Settings, or by contacting us. Deletion begins a 30-day grace period during which you may cancel it; after that, your account and its data are permanently deleted, as described in our Privacy Policy. We reserve the right to suspend or terminate accounts that violate these Terms.

You agree to use the Service only for lawful purposes and in accordance with these Terms. You agree NOT to:

• Use the Service for any illegal purpose or in violation of any laws
• Upload false, misleading, or inaccurate information
• Attempt to gain unauthorized access to the Service or other accounts
• Use automated scripts, bots, or scrapers to access the Service, except through the API within its limits and under the API Terms
• Extract the compiled dataset in bulk, or redistribute it as a dataset, whether by automated means or otherwise (see Intellectual Property). The files on Open data are the exception: those you may download and reuse under their licence.
• Interfere with or disrupt the Service or servers
• Transmit viruses, malware, or other harmful code
• Harass, abuse, or harm other users
• Use the Service to send spam or unsolicited communications
• Reverse engineer, decompile, or attempt to extract the source code

Ownership

You retain ownership of all case data and content you enter into the Service ("User Content"). We don’t claim any ownership rights over your User Content.

License to Us

By using the Service, you grant us a limited license to store, process, and display your User Content solely for the purpose of providing the Service to you. This license ends when you delete your account.

Your Responsibility

You’re solely responsible for the accuracy and legality of your User Content. You represent that you have all necessary rights to enter the data you provide.

A Law Firm’s Profile

A law firm may claim its page and add a website, a short description, languages, offices and practice areas. It’s shown on the firm’s page as the firm’s own words, apart from DOL’s figures, and we don’t check it. By claiming a page you confirm you’re authorized to speak for the firm and that what you send is accurate and names no individual. It’s free. We may decline a claim, and edit, hide or remove a profile, at any time and for any reason.

Our Rights

PERM Tracker and its original content, features, and functionality are owned by us and are protected by copyright, trademark, and other intellectual property laws. This includes:

• The PERM Tracker name and logo
• The application code and design
• Documentation and help content

The data

The underlying records are public. Every case, wage determination and cutoff date on this site comes from disclosure files published by the U.S. Department of Labor, U.S. Citizenship and Immigration Services and the U.S. Department of State. Those are works of the United States Government, they carry no copyright, and you can download them from the agencies yourself. We claim nothing over them.

The compilation is ours. The selection and classification of records, the resolution of employers and law firms into single entities, the derived statistics, and the live index of pending cases we build by checking DOL every day are our original work, and are reserved to the extent the law allows. Extracting the compiled dataset in bulk, or redistributing it as a dataset, is not permitted under these Terms.

Two files are open. The visa bulletin archive and the history of DOL’s processing-times readings, offered on Open data, are licensed under the Creative Commons Attribution 4.0 International licence (CC BY 4.0): you may copy, adapt and publish them, commercially too, with credit to PERM Tracker. The licence covers those files only.

Quoting a figure with a link back is fine and always has been. This is about wholesale copying of the corpus, not about citing what it says.

Restrictions

You may not copy, modify, distribute, sell, or lease any part of the Service, nor may you reverse engineer or attempt to extract the source code, unless laws prohibit these restrictions or you have our written permission.

No Government Affiliation

PERM Tracker is an independent, privately operated tool. We aren’t affiliated with, endorsed by, sponsored by, or officially connected to the U.S. Department of Labor (DOL), U.S. Citizenship and Immigration Services (USCIS), or any other government agency. All product names, logos, and trademarks referenced in the Service are the property of their respective owners and are used for identification purposes only.

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.

We specifically disclaim:

• Any warranty that the Service will be uninterrupted, timely, secure, or error-free
• Any warranty regarding the accuracy or reliability of information obtained through the Service
• Any warranty that defects will be corrected

Not Legal Advice

TO THE MAXIMUM EXTENT PERMITTED BY LAW, PERM TRACKER SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO:

• Loss of data or case information
• Missed deadlines or filing dates
• Loss of profits or business opportunities
• Service interruptions or downtime
• Errors in date calculations or notifications

Our total liability for any claims arising from your use of the Service is limited to the greater of (a) the amount you paid to use the Service in the twelve (12) months preceding the claim, or (b) one hundred dollars ($100).

AI Chat Assistant Disclosure

Our Service includes an AI-powered chat assistant that provides case-related suggestions and information. By using this feature, you acknowledge and agree that:

• You’re interacting with an artificial intelligence system, not a human advisor
• The AI assistant uses automated algorithms to generate responses based on available data
• Responses are generated in real-time and may not reflect the most current legal developments
• The AI assistant is a supplemental tool designed to assist, not replace, professional judgment

No Legal Advice; Professional Responsibility

You acknowledge that you’re solely responsible for independently reviewing, verifying, and validating all AI-generated content before relying on it for any immigration case or filing. The use of AI features doesn’t diminish or transfer your professional responsibility or potential liability as a legal professional.

Immigration law is complex and frequently changing. AI-generated suggestions regarding PERM processes, deadlines, or requirements must be verified against current USCIS regulations, Department of Labor requirements, and applicable law before use in any matter.

AI Accuracy Limitations

AI-generated content may contain errors, inaccuracies, or "hallucinations" (plausible-sounding but incorrect information). We make no warranties regarding the accuracy, completeness, or currentness of AI-generated suggestions. You acknowledge that AI systems may:

• Misinterpret complex or ambiguous queries
• Generate responses based on outdated training data
• Produce confident-sounding but factually incorrect information
• Fail to recognize edge cases or jurisdiction-specific requirements
• Miss recent regulatory changes or case law developments

You agree to independently verify all AI-generated information before relying on it for case strategy, filing decisions, client communications, or deadline calculations.

AI Data Processing

When you use the AI chat assistant, the following data may be processed by third-party AI service providers (including Google Gemini, OpenRouter, Mistral AI, and Groq):

• Your queries and messages to the AI system
• Case-related information referenced in conversations
• Conversation history for context continuity

These providers don’t use your data to train AI models. See our Privacy Policy for detailed provider-specific data handling and retention policies.

Don’t include Social Security numbers, passport numbers, financial account information, or other highly sensitive personal data in AI chat queries.

Immigration-Specific AI Limitations

The AI assistant's suggestions don’t override or supersede:

• Department of Labor (DOL) regulations and guidance
• U.S. Citizenship and Immigration Services (USCIS) policies
• Applicable federal regulations (including 20 CFR Part 656)
• Published agency interpretations and policy memoranda
• Binding case law and administrative decisions

Limitation of Liability for AI Features

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE SHALL NOT BE LIABLE FOR ANY DAMAGES ARISING FROM RELIANCE ON AI-GENERATED CONTENT WITHOUT INDEPENDENT VERIFICATION, AI ERRORS OR HALLUCINATIONS, MISSED DEADLINES BASED ON AI SUGGESTIONS, OR PROFESSIONAL MALPRACTICE CLAIMS RELATED TO USE OF AI FEATURES.

Your use of AI features is at your own risk. You acknowledge that you’re a legal professional responsible for all work product and client advice, regardless of what tools or technologies you use to assist in your practice.

Consent to AI Data Processing

By using PERM Tracker, you consent to the processing of your data by third-party AI service providers as described above and in our Privacy Policy. AI conversation data is retained for 90 days and then automatically deleted. You may delete individual conversations at any time from the AI chat interface.

Analytics & Session Recording

We use PostHog for product analytics (event tracking, feature usage and page-speed measurements) and Sentry for error tracking. Analytics data from PostHog is routed through our domain (permtracker.app/ingest) rather than directly to a third-party domain. If you aren’t signed in, PostHog runs in cookie-free mode and stores nothing in your browser; if you’re signed in, your analytics events are linked to your account unless you switch usage analytics off in Settings, in which case your browser sends no analytics at all. Session replay is switched off. If we turn it back on, it will cover only the signed-in app, mask form inputs and on-screen text, and our Privacy Policy will say so first. We never use session replays for advertising and never sell them, and we honor the Global Privacy Control (GPC) browser signal by sending no analytics at all from your browser. We also use Cloudflare Turnstile on our authentication forms (sign-up, sign-in, password reset) to prevent automated abuse; it processes limited device and interaction signals but doesn’t read the contents of form fields. We additionally enforce per-IP and per-email rate limits on these endpoints. By using the Service, you consent to this data collection as described in our Privacy Policy.

You agree to indemnify, defend, and hold harmless PERM Tracker and its operators from any claims, damages, losses, or expenses (including reasonable attorney's fees) arising from:

• Your use of the Service
• Your violation of these Terms
• Your violation of any third-party rights
• Any content you submit to the Service

We reserve the right to:

• Modify or discontinue the Service (or any part) at any time
• Introduce fees, subscription plans, or change pricing at any time
• Offer premium features or tiers alongside or instead of free access
• Impose limits on certain features or restrict access

If we introduce fees for features you currently use for free, we will provide at least 7 days advance notice. Your continued use of paid features after the effective date constitutes acceptance of the applicable fees.

We may terminate or suspend your access to the Service immediately, without prior notice, for any reason, including:

• Violation of these Terms
• Request by law enforcement or government agencies
• Discontinuation or material modification of the Service
• Extended periods of inactivity

Upon termination, your right to use the Service will immediately cease. You may request your data before termination.

These Terms shall be governed by and construed in accordance with the laws of the State of Florida, United States, without regard to its conflict of law provisions.

Any disputes arising from these Terms or the Service shall be resolved in the state or federal courts located in Florida, and you consent to the personal jurisdiction of such courts.

Class Action & Jury Trial Waiver

TO THE FULLEST EXTENT PERMITTED BY LAW, YOU AND PERM TRACKER AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING.

YOU AND PERM TRACKER EACH WAIVE ANY RIGHT TO A TRIAL BY JURY IN ANY DISPUTE ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE.

These provisions don’t require arbitration. Disputes remain subject to the courts identified above. If the class action waiver is held unenforceable as to a particular claim, that claim (and only that claim) will proceed in those courts without the class action waiver, while the jury trial waiver and all other provisions remain in full force.

We reserve the right to modify these Terms at any time. If we make material changes, we’ll provide notice by:

• Posting the updated Terms on this page
• Updating the "Last Updated" date
• Sending an email notification (for material changes)

Your continued use of the Service after changes constitutes acceptance of the new Terms.

If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.

These Terms, together with our Privacy Policy, constitute the entire agreement between you and PERM Tracker regarding the Service and supersede any prior agreements.

You may not assign or transfer these Terms, or any rights or obligations under them, without our prior written consent. We may assign these Terms, in whole or in part, to an affiliate or in connection with a merger, acquisition, reorganization, or sale of assets. These Terms bind and benefit the parties and their permitted successors and assigns.

Service Provider Status

PERM Tracker operates solely as a technology service provider. We provide software tools for case management and don’t:

• Provide legal advice or participate in attorney-client relationships
• Make decisions about your cases or client matters
• Share your data with third parties except as required for service operation

Authorized PERM Tracker personnel have technical access to the database infrastructure and may access your case data only when necessary to: provide technical support you have requested, diagnose and fix bugs affecting your account, maintain the security and reliability of the service, or comply with legal obligations. We don’t routinely browse, review, or analyze the content of your case data outside of these limited circumstances.

Cloud Infrastructure

Your data is stored on third-party cloud infrastructure providers (including Convex and related services). While we implement industry-standard security measures including:

• Encryption in transit (TLS/HTTPS) and at rest
• Row-level security ensuring users can’t access other users' data
• Regular security audits and updates
• Internal database access restricted to authorized personnel for service operation only (see Service Provider Status above)

You acknowledge that your case data is stored on cloud infrastructure operated by third-party providers.

Your Professional Obligations

Legal Process & Subpoenas

If we receive a subpoena, court order, or other legal process seeking your data:

• We’ll notify you promptly unless prohibited by law or court order
• We’ll give you reasonable opportunity to seek protective relief where possible
• We’ll only disclose data as required by valid legal process
• We encourage you to maintain your own records and backups of critical case information

We don’t provide legal advice regarding privilege claims or responses to legal process. You should consult with qualified counsel regarding any legal process affecting your data.

If you have any questions about these Terms of Service, please contact us:

• Email: support@permtracker.app
• Application: PERM Tracker
• Operator: PERM Tracker LLC, a Florida limited liability company
• Mailing address: 7901 4th St N, Ste 300, St. Petersburg, FL 33702