Updated
PERM occupation, SOC 43-4081.00, #291 of 1,410 by filings
Hotel, Motel, and Resort Desk Clerks
- Biggest sponsor
- Springfield Hospitality, Inc. · 13% of its filings
- Busiest state
- IN · 15% of its filings
- Major group
- Office and administrative support · SOC 43
Weighing an offer for this job?
Where it falls among certified offers, and the four wage levels DOL sets for it by area.
This rate is level with the field
Over 104 decided filings, this rate can't be told apart from the field in either direction.
Why
The 95% interval runs up to a 8.1% denial rate, which still covers the 3.20% the field as a whole records.
Median wage
$29,120
all PERM $103,272
Filings
109
#291 of 1,410
Approval
97.1%
field 96.8%
Median days
489
12 slower than the field
What it pays
Where its median offer sits among every occupation, then the whole ladder of certified offers by year and by state.
Median offered wage
$29,120above 7%
Approval rate
97.1%ahead of 55%
Median days to decision
489 daysahead of 9%
Each bar counts occupations at that value. More
Who files it
The sponsors and firms with the most PERM filings under this code, the places the work sits, and who the workers were.
Sponsors filing it
- Springfield Hospitality, Inc. 14 filings
- North American Hotel Group, LLC 12 filings
- Nola Hotel Group, LLC 7 filings
- Council Bluffs Hospitality, Inc. 6 filings
- GAURI GANESH LLC 6 filings
- HOANG SWEDEN LLC 6 filings
How this is counted
The employers with the most applications under this code. 51 of 109 filings, 47% of the total.
Firms filing it
- THE LAW OFFICE OF DAVID R GATES, PLLC 16 filings
- Immigration Solutions of America, LLC 7 filings
- Ji Law Firm APC 6 filings
- Law Office of Fred Voigtmann PC 6 filings
- Loigica, P.A. 6 filings
- LAW OFFICE OF TAE K. SONG 2 filings
How this is counted
The law firms named on the most applications under this code. 43 of 109 filings, 39% of the total.
Where the jobs are
- Indiana 16
- Missouri 15
- Wisconsin 14
- Florida 10
- California 9
- Georgia 9
How this is counted
The worksite state on the application, which is where the job is and not where the company is headquartered. Volume by state across everyone is on the state map. These 6 states cover 73 of 109 filings.
Where the work is
- Springfield, MO 14
- Neenah, WI 12
- Orlando, FL 8
- Atlanta, GA 6
- Council Bluffs, IA 6
- Huntington Beach, CA 6
How this is counted
The worksite city on the application, which is where the job is. These 6 cities cover 52 of 109 filings.
- Every sponsor that files it, by state, approval rate, offered wage and time to a decision
- Every filing for it, PERM, wage requests and H-1B, case by case
Newspapers it advertised in
- 14 cases
News-Leader
- 12 cases
The Post-Crescent
- 12 cases
THE SUNDAY STAR
- 9 cases
Orlando Sentinel
- 8 cases
The Atlanta Journal-Constitution
- 6 cases
Omaha World-Herald
How this is counted
The newspaper or professional journal named for each case's two print ads, one count per paper per case, however the filer spelled it.
Additional steps it used
- 3 cases
Job search websites
- 3 cases
Local or ethnic newspapers
- 2 cases
Radio or TV ads
- 1 cases
Employee referral programs
How this is counted
The steps a professional job needs beyond the job order and the ads, by the number of cases that name each.
How long before filing it began
- 0.0%
Under 30 days
- 0.9%
30 to 59 days
- 21%
60 to 89 days
- 22%
90 to 119 days
- 29%
120 to 149 days
- 24%
150 to 180 days
- 1.9%
Over 180 days
How this is counted
Days from the first recruitment step to the filing. 20 C.F.R. § 656.17(e) puts the job order and ads 30 to 180 days before filing.
The job itself
What O*NET says the work is, what the market pays it by BLS's survey, its outlook, and DOL's wage levels year by year.
- United States261,420 jobs
- Springfield, MOSpringfield
- Oshkosh-Neenah, WINeenah
- Orlando-Kissimmee-Sanford, FLOrlando
- Atlanta-Sandy Springs-Roswell, GAAtlanta
- Omaha, NE-IACouncil Bluffs
- middle half of pay (BLS)
- median
- 10th to 90th percentile
- DOL's Levels I to IV, left to right
- median PERM offer
| Area | BLS median | Level I | Level II | Level III | Level IV |
|---|---|---|---|---|---|
| United States | $35,070 | ||||
| Springfield, MO | $31,520 | $29,286 | $31,616 | $33,946 | $36,275 |
| Oshkosh-Neenah, WI | $35,720 | $30,472 | $32,677 | $34,861 | $37,066 |
| Orlando-Kissimmee-Sanford, FL | $36,250 | $31,096 | $34,174 | $37,253 | $40,331 |
| Atlanta-Sandy Springs-Roswell, GA | $31,850 | $25,480 | $28,600 | $31,699 | $34,819 |
| Omaha, NE-IA | $34,530 | $29,203 | $31,429 | $33,634 | $35,859 |
How these figures fit together
BLS surveys employers on what they pay everyone in a job; DOL builds its four levels from the same survey a year later (the July 2026 wage year uses BLS's May 2025 estimates). DOL publishes levels by area, not nationally, so the United States line has none. Levels are hourly in DOL's tables; here they're shown a year at 2,080 hours, as DOL computes them. The metros are the ones holding the most of this job's PERM filings, placed by Census's county files.
The block is the middle half of what employers report paying everyone in this job, citizen or not; the ticks under it are DOL's four prevailing wage levels for that metro, the floors a PERM or H-1B offer is held to. More
DOL's levels for this job in Springfield, MO, year by year
Each July DOL resets the four levels from BLS's newest survey. A determination keeps the figures of the year it was issued in.
| Wage year | Level I | Level II | Level III | Level IV |
|---|---|---|---|---|
| 2026-27 | $29,286 | $31,616 | $33,946 | $36,275 |
| 2025-26 | $27,685 | $29,557 | $31,408 | $33,280 |
| 2024-25 | $25,251 | $26,790 | $28,330 | $29,869 |
| 2023-24 | $23,338 | $24,794 | $26,229 | $27,685 |
| 2022-23 | $22,006 | $23,317 | $24,648 | $25,958 |
| 2021-22 | $21,362 | $24,211 | $27,061 | $29,910 |
What the job is
Accommodate hotel, motel, and resort patrons by registering and assigning rooms to guests, issuing room keys or cards, transmitting and receiving messages, keeping records of occupied rooms and guests' accounts, making and confirming reservations, and presenting statements to and collecting payments from departing guests.
- Preparation
- Very Little to Some Preparation Needed
- O*NET Job Zone 1-2
- DOL's education basis
- High school diploma or equivalent
- Wage year 2026-27
- Jobs, 2025 to 2035
- +1.8%
- About 35,500 openings a year (BLS)
- Typical entry
- High school diploma or equivalent
- BLS
The work, most important first
- Make and confirm reservations.
- Greet, register, and assign rooms to guests of hotels or motels.
- Verify customers' credit, and establish how the customer will pay for the accommodation.
- Post charges, such as those for rooms, food, liquor, or telephone calls, to ledgers, manually or by using computers.
- Issue room keys and escort instructions to bellhops.
- Advise housekeeping staff when rooms have been vacated and are ready for cleaning.
The education workers in it report
- 75%
High School Diploma or the equivalent (such as a GED)
- 11%
Some College Courses
- 6%
Associate's Degree or other 2-year degree
Titles people use for it
Front Desk Agent, Front Desk Clerk, Guest Service Representative (GSR), Guest Services Agent (GSA), Desk Clerk, Front Desk Associate, Front Desk Attendant, Front Desk Receptionist.
Related jobs: Lodging Managers, Concierges, Receptionists and Information Clerks, Locker Room, Coatroom, and Dressing Room Attendants, Counter and Rental Clerks, Baggage Porters and Bellhops.
This section includes information from the O*NET 31.0 Database and O*NET OnLine by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA), used under the CC BY 4.0 license. O*NET® is a trademark of USDOL/ETA. PERM Tracker has modified some of this information (the shares are rounded and only the top tasks are shown); what changed. USDOL/ETA has not approved, endorsed, or tested these modifications.
Against other jobs
Where this sits in the ranking
Ranked 291 of 1,410 by volume: 290 filed at least as many filings, and 1,119 filed no more.
- Just above
- Electro-Mechanical and Mechatronics Technologists and Technicians 110 filings
- Just below
- Dishwashers 109 filings
Other office and administrative support roles
Occupations sharing this one's SOC major group, which is carried in the first two digits of the code. More
Occupations sharing this one's SOC major group, which is carried in the first two digits of the code. Wages inside a group still swing hard, because the group holds every seniority level and every metro.
- #285 Procurement Clerks 111 filings · 10 denied
- #279 Medical Secretaries and Administrative Assistants 119 filings · 8 denied
- #308 Dispatchers, Except Police, Fire, and Ambulance 98 filings · 10 denied
- #267 Office Services Specialist 131 filings · 9 denied
- #327 Stock Clerks and Order Fillers 89 filings · 2 denied
- #332 Billing and Posting Clerks 85 filings · 1 denied
The same job on H-1B
10 certified H-1B labor condition applications for this occupation since FY2020, offering a median of $33,280 a year; the middle half ran $33,280 to $33,280. By state and year in the salary explorer.
Notes on these numbers
Reading the wage
A floor, not a salary survey: every level and metro mixed. DOL's four wage levels for this job, by area.
What the median is
The median wage employers committed to in federal filings for this occupation. It mixes every experience level and every metro, and it's a floor: the employer must offer at least the prevailing wage DOL determines for the occupation, level and county. Across all PERM filings the middle half of offered wages runs $45,178 to $141,357, so a figure inside that band is unremarkable whichever occupation it belongs to. The levels page reads DOL's OFLC wage search live.
What these numbers don't say
4 notes
- The code is the identity
- This one is SOC 43-4081.00. Two SOC codes can carry the same job title, so a title that looks duplicated on the ranking is two different occupations. Match on the code when you're checking a specific filing.
- A median isn’t an offer
- It's the middle of all 109 wages committed to for this occupation across the country, entry level and principal alike. The same role's medians swing hard by worksite, which the state map shows directly.
- Approval isn’t about the occupation
- The denial rate moves with what happened in the filing rather than with the job title, so nothing here is a property of Hotel, Motel, and Resort Desk Clerks. The measured factors are on the denial risk page, published as separate rates.
- Nothing here is pending
- All 109 counted here carry a decision date, because every case in DOL's disclosure files does, so a case still waiting is in none of them. The largest filer of this occupation is Springfield Hospitality, Inc.. Where the queue stands today is on the processing times page.
The window these figures cover: DOL's PERM disclosure files for fiscal years 2024 to 2026, through the third quarter of 2026, 373,939 decided cases. Nothing pending is counted here. How each figure is built
Weighing an offer?
Compare it against this median, then check the state map, where the same occupation's medians swing hard by worksite.
Setting one?
All 1,410 occupations sort together on the wages page, and denial rates show how outcome moves with the offered wage.
Filings newer than DOL's last published file can't be attributed to this occupation until DOL publishes them. The live list on the case search page carries them by employer.
Case data: DOL quarterly disclosure files (flag.dol.gov) · data through Jun 30, 2026 · quarterly
Employers and firms: Derived from DOL's disclosure files · data through Jun 30, 2026 · rebuilt with each quarterly load
O*NET occupation data: O*NET Database, USDOL/ETA (onetcenter.org) · data through Aug 16, 2026 · twice a year
BLS market pay: BLS Occupational Employment and Wage Statistics (bls.gov) · data through May 31, 2025 · yearly, each spring
BLS employment projections: BLS Employment Projections (bls.gov) · data through Dec 31, 2025 · yearly, each autumn
DOL wage tables: DOL OFLC wage data downloads (flag.dol.gov) · data through Jul 1, 2026 · yearly, each july
What each source includes
Case data: Decided PERM cases only. A case still waiting isn't in here, so counts and durations describe finished cases.
Employers and firms: Employers, law firms and occupations ranked from decided cases only.
O*NET occupation data: What O*NET says each occupation is and takes: its description, tasks, Job Zone and the education workers report. A description of the job everywhere, not of any one employer's opening.
BLS market pay: What employers report paying everyone in each job, nationally, by state and by metro, from BLS's yearly survey (May of the year named). Citizens and immigrants alike; not PERM offers.
BLS employment projections: BLS's ten-year projection of each job's employment and yearly openings, and the entry education it calls typical. A projection, not a count.
DOL wage tables: The four prevailing wage levels DOL publishes for every job in every area, each wage year from 2021-22, as DOL's own tables print them. The floors an offer is held to, not what anyone was paid.
Cite this page
Waiting on a PERM case?
- When it'll likely be decided
- An email when DOL moves it