All occupations · #384 of 1,410 by volume
Customer Service Representatives
SOC 43-4051, in the office and administrative support major group. 71 PERM filings in DOL's current disclosure window, 61 certified and 9 denied.
Median wage
$35,506
all PERM $103,272
Filings
71
#384 of 1,410
Approval
87.1%
field 96.8%
Median days
388
89 faster than the field
Median offered wage
$35,506above 19%
Approval rate
87.1%ahead of 10%
Median days to decision
388 daysahead of 83%
Who files this job
The sponsors and firms with the most PERM filings under this code, and the states the work sits in.
Sponsors filing it
- A INSURANCE DESIGNERS LLC 4 filings
- Grand SK Corp 3 filings
- MEDEIROS SOUZA CORP 3 filings
- ROYAL DENTAL CARE SC 3 filings
- ISO1st LLC 2 filings
- Regal Nails Salon Spa, LLC 2 filings
The employers with the most applications under this code. 17 of 71 filings, 24% of the total.
Firms filing it
- Law Offices of Corey D. Boddie, Esq., LLC 4 filings
- American Immigration Law, PLLC 3 filings
- GONDIM LAW CORP 3 filings
- Judy Chang Law Firm 3 filings
- Kurczaba Law Offices PC 3 filings
- law office of patrick wright 3 filings
The law firms named on the most applications under this code. 19 of 71 filings, 27% of the total.
Where the jobs are
- Florida 16
- California 11
- Texas 8
- New York 7
- New Jersey 6
- Illinois 5
The worksite state on the application, which is where the job is and not where the company is headquartered. Volume by state across everyone is on the state map. These 6 states cover 53 of 71 filings.
Where this sits in the ranking
Ranked 384 of 1,410 by volume: 383 filed at least as many filings, and 1,026 filed no more.
- Just above
- Manicurists and Pedicurists 71 filings
- Just below
- Special Education Teachers, Secondary School 70 filings
Other office and administrative support roles
Occupations sharing this one's SOC major group, which is carried in the first two digits of the code. Wages inside a group still swing hard, because the group holds every seniority level and every metro.
- #387 FirstLine Supervisors of Office and Administrative Support Workers 70 filings · 5 denied
- #371 Human Resources Assistants, Except Payroll and Timekeeping 74 filings · 6 denied
- #399 Legal Secretaries and Administrative Assistants 66 filings · 3 denied
- #367 Front Desk Agent 75 filings · 20 denied
- #332 Billing and Posting Clerks 85 filings · 1 denied
- #440 Production, Planning, and Expediting Clerks 56 filings · 1 denied
Reading the wage
This is the median wage employers committed to in federal filings for this occupation. It mixes every experience level and every metro, and it's a floor: the employer must offer at least the prevailing wage DOL determines for the occupation, level and county. Across all PERM filings the middle half of offered wages runs $45,178 to $141,357, so a figure inside that band is unremarkable whichever occupation it belongs to.
What these numbers don't say
- The code is the identity
- Two SOC codes can carry the same job title, so a title that looks duplicated on the ranking is two different occupations. Match on the code when you're checking a specific filing.
- A median isn’t an offer
- It's the middle of every wage committed to for this occupation across the country, entry level and principal alike. The same role's medians swing hard by worksite, which the state map shows directly.
- Approval isn’t about the occupation
- The denial rate moves with what happened in the filing rather than with the job title. The measured factors are on the denial risk page, published as separate rates.
- Nothing here is pending
- Every case in DOL's disclosure files carries a decision date, so a case still waiting is in none of these counts. Where the queue stands today is on the processing times page.
The window these figures cover
DOL's FY2026 Q3 and FY2025 Q4 and New Form FY2024 Q4 and FY2024 Q4 PERM disclosure files, unioned and de-duplicated by case number: 373,939 cases. Every case in them carries a decision, so nothing here counts what’s still pending. How each figure is built, and what it can and can't answer, is set out in the methodology.
Weighing an offer?
Compare it against this median, then check the state map, where the same occupation's medians swing hard by worksite.
Setting one?
All 1,410 occupations sort together on the wages page, and denial rates show how outcome moves with the offered wage.
Case data: DOL quarterly disclosure files (flag.dol.gov) · data through Jun 30, 2026 · quarterly
Employers and firms: Derived from the disclosure corpus · data through Aug 26, 2026 · rebuilt with each quarterly ingest