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PERM occupation, SOC 15-1151, #599 of 1,410 by filings

Computer User Support Specialists

Biggest sponsor
PEGASYSTEMS INC. · 9% of its filings
Busiest state
FL · 13% of its filings
Major group
Computer and mathematical · SOC 15

Weighing an offer for this job?

Where it falls among certified offers, and the four wage levels DOL sets for it by area.

Too few cases for a rate

23 decided filings: too few for an approval rate.

Why

Across every PERM case DOL decided in this window, 3.20% were denied. At that rate a file this size comes back clean most of the time whatever the occupation did, so a percentage would be a fact about how few cases there are. Telling a clean record apart from the field takes about 117 decided cases.

Median wage

$61,610

all PERM $103,272

Filings

23

#599 of 1,410

Approval

Not shown

withheld: 23 decided

Median days

410

67 faster than the field

What it pays

Where its median offer sits among every occupation, then the whole ladder of certified offers by year and by state.

Position in the field 535 occupations with 30+ decided

Median offered wage

$61,610median of 23 filings, too few decided to rank

$18k $500k

Approval rate

not shownunder 30 decided

49% 100%

Median days to decision

410 daysmiddle of 23 decided, too few to rank

323d 536d
Each bar counts occupations at that value. More
Each bar counts occupations at that value. PERM runs two labour markets through one process, which is why the wage axis is two humps rather than a bell. This occupation has 23 decided cases, so its wage and its median days are marked but left unranked, and no approval rate is drawn at all.
DOL PERM disclosure files

Who files it

The sponsors and firms with the most PERM filings under this code, the places the work sits, and who the workers were.

Sponsors filing it

  1. PEGASYSTEMS INC. 2 filings
  2. Star Marianas Air 2 filings
  3. ACTIVE WIRELESS LLC 1 filings
  4. AMERIDGE CORPORATION 1 filings
  5. bioMerieux, Inc. 1 filings
  6. BLOOMY, LLC 1 filings
How this is counted

Firms filing it

  1. Fragomen, Del Rey, Bernsen Loewy, LLP 3 filings
  2. Berry Appleman Leiden LLP 1 filings
  3. Clark Hill PLC 1 filings
  4. Garfinkel Immigration Law Firm 1 filings
  5. JPC IMMIGRATION SERVICES 1 filings
  6. Kamran I Makhdoom PLLC 1 filings
How this is counted

Where the jobs are

  • Florida 3
  • New Jersey 3
  • Massachusetts 2
  • Northern Mariana Islands 2
  • North Carolina 2
  • Texas 2
How this is counted

Where the work is

  • Cambridge, MA 2
  • Orlando, FL 2
  • Tinian, MP 2
  • Annapolis, MD 1
  • Austin, TX 1
  • Bothell, WA 1
How this is counted

Who filled these jobs, FY2016 to FY2023

From DOL's old form; the form in use since mid-2023 doesn't carry them. Top six of each.

Country of citizenship

  • India 370
  • South Korea 65
  • China 41
  • Brazil 34
  • Pakistan 33
  • Venezuela 31

Worker's education

  • Bachelor's 365
  • Master's 270
  • None 85
  • Associate's 53
  • High School 49
  • Other 33

Visa held when filed

  • H-1B 433
  • L-1 115
  • F-1 95
  • B-2 28
  • NOT IN USA 24
  • E-2 20

Schools

  • JAWAHARLAL NEHRU TECHNOLOGICAL UNIVERSITY 20
  • SAN JOSE STATE UNIVERSITY 13
  • NORTHEASTERN UNIVERSITY 9
  • VISVESWARAIAH TECHNOLOGICAL UNIVERSITY, BELGAUM 8
  • THE UNIVERSITY OF TEXAS AT DALLAS 7
  • UNIVERSITY OF PUNE 7

Fields of study

  • COMPUTER SCIENCE 124
  • COMPUTER ENGINEERING 82
  • INFORMATION TECHNOLOGY 39
  • COMPUTER INFORMATION SYSTEMS 31
  • ELECTRONIC ENGINEERING 29
  • ELECTRICAL ENGINEERING 28

The job itself

What O*NET says the work is, what the market pays it by BLS's survey, its outlook, and DOL's wage levels year by year.

What the job pays outside PERM BLS, DOL wage year 2021-22
  • Orlando-Kissimmee-Sanford, FL
    Orlando
  • Baltimore-Columbia-Towson, MD
    Annapolis
  • Austin-Round Rock-San Marcos, TX
    Austin
  • Seattle-Tacoma-Bellevue, WA
    Bothell
$30k$40k$50k$60k$70k
  • middle half of pay (BLS)
  • median
  • 10th to 90th percentile
  • DOL's Levels I to IV, left to right
Market pay and DOL wage levels, by area
Area BLS median Level I Level II Level III Level IV
Orlando-Kissimmee-Sanford, FL — $32,219 $42,037 $51,854 $61,672
Baltimore-Columbia-Towson, MD — $39,042 $48,922 $58,822 $68,702
Austin-Round Rock-San Marcos, TX — $35,776 $44,803 $53,851 $62,878
Seattle-Tacoma-Bellevue, WA — $45,490 $54,850 $64,230 $73,590
How these figures fit together
The block is the middle half of what employers report paying everyone in this job, citizen or not; the ticks under it are DOL's four prevailing wage levels for that metro, the floors a PERM or H-1B offer is held to. More
The block is the middle half of what employers report paying everyone in this job, citizen or not; the ticks under it are DOL's four prevailing wage levels for that metro, the floors a PERM or H-1B offer is held to. The marker on the national line is the median PERM offer above.
BLS Occupational Employment and Wage Statistics; DOL OFLC wage tables

Against other jobs

Where this sits in the ranking

Ranked 599 of 1,410 by volume: 598 filed at least as many filings, and 811 filed no more.

Just above
Crossing Guards and Flaggers 23 filings
Just below
Computer Systems Analysts, R&D 22 filings

Other computer and mathematical roles

Occupations sharing this one's SOC major group, which is carried in the first two digits of the code. More

Occupations sharing this one's SOC major group, which is carried in the first two digits of the code. Wages inside a group still swing hard, because the group holds every seniority level and every metro.

The same job on H-1B

425 certified H-1B labor condition applications for this occupation since FY2020, offering a median of $71,366 a year; the middle half ran $60,000 to $92,205. By state and year in the salary explorer.

Notes on these numbers

Reading the wage

A floor, not a salary survey: every level and metro mixed. DOL's four wage levels for this job, by area.

What the median is

What these numbers don't say

4 notes
The code is the identity
This one is SOC 15-1151. Two SOC codes can carry the same job title, so a title that looks duplicated on the ranking is two different occupations. Match on the code when you're checking a specific filing.
A median isn’t an offer
It's the middle of all 23 wages committed to for this occupation across the country, entry level and principal alike. The same role's medians swing hard by worksite, which the state map shows directly.
Approval isn’t about the occupation
The denial rate moves with what happened in the filing rather than with the job title, so nothing here is a property of Computer User Support Specialists. The measured factors are on the denial risk page, published as separate rates.
Nothing here is pending
All 23 counted here carry a decision date, because every case in DOL's disclosure files does, so a case still waiting is in none of them. The largest filer of this occupation is PEGASYSTEMS INC.. Where the queue stands today is on the processing times page.

The window these figures cover: DOL's PERM disclosure files for fiscal years 2024 to 2026, through the third quarter of 2026, 373,939 decided cases. Nothing pending is counted here. How each figure is built

Weighing an offer?

Compare it against this median, then check the state map, where the same occupation's medians swing hard by worksite.

Setting one?

All 1,410 occupations sort together on the wages page, and denial rates show how outcome moves with the offered wage.

Filings newer than DOL's last published file can't be attributed to this occupation until DOL publishes them. The live list on the case search page carries them by employer.

Case data: DOL quarterly disclosure files (flag.dol.gov) · data through Jun 30, 2026 · quarterly

Employers and firms: Derived from DOL's disclosure files · data through Jun 30, 2026 · rebuilt with each quarterly load

O*NET occupation data: O*NET Database, USDOL/ETA (onetcenter.org) · data through Aug 16, 2026 · twice a year

BLS market pay: BLS Occupational Employment and Wage Statistics (bls.gov) · data through May 31, 2025 · yearly, each spring

BLS employment projections: BLS Employment Projections (bls.gov) · data through Dec 31, 2025 · yearly, each autumn

DOL wage tables: DOL OFLC wage data downloads (flag.dol.gov) · data through Jul 1, 2026 · yearly, each july

What each source includes
Cite this page

Waiting on a PERM case?

  • When it'll likely be decided
  • An email when DOL moves it

It's on your ETA-9089 receipt. It goes into the page's address, so you can bookmark the result.

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